Transforming Government Operations: Secretary Tong on RFI2 and GenAI

Overview

In the second episode of the Authorium Podcast, Secretary Amy Tong of the California Government Operations Agency joins Authorium Co-CEOs Kamran Saddique and Jay Nath to discuss how technology and innovation are transforming government operations.

From administrative challenges to procurement inefficiencies and data silos, this discussion dives into the practical steps agencies can take to modernize and deliver better services to citizens. Secretary Tong shares her passion for leveraging technology to drive efficiency and improve customer service, while also providing an inside look at California’s successful implementation of the Request for Innovative Ideas (RFI2) model and its emerging leadership in Generative AI (GenAI).

Whether you’re exploring new ways to address operational challenges or seeking inspiration from public sector innovation leaders, this podcast offers actionable insights for government professionals at all levels.