WDVA’s Finance Journey: From Legacy to Full Automation

Bringing Efficiency, Transparency & Automation to Government Finance

Outdated financial processes create bottlenecks, limit visibility, and slow down decision-making across government agencies. Manual workflows in procurement, travel, and budgeting make it difficult to track spending, ensure compliance, and adapt to evolving needs. The Washington State Department of Veterans Affairs (WDVA) tackled these challenges head-on—eliminating inefficiencies and transitioning to a fully automated, data-driven approach.

In this fireside chat, WDVA’s Chief Information Officer, Crystal Schienbein, sat down with Authorium’s Head of Revenue, Chris Rieth, to share real-world lessons from this transformation—what worked, what didn’t, and how other agencies can apply these insights to their own modernization efforts.